Certificate IV in Frontline Management (BSB40807)

About this Online Training Course

The Certificate IV in Management has been created to reflect the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches.

What will you achieve from this course?

The Certificate IV in Management provides the skills and knowledge to encourage and support the development of a learning environment in which work and learning come together and the skills to lead and manage continuous improvement systems and processes within an organisation. The course also covers:

Performance Management
Management of customer service strategies
Financial Management
Project Management
This is a nationally recognised qualification

How to gain your qualification faster

Recognition of Prior learning (RPL) is "the acknowledgement of the skills and knowledge" that you have gained through previous studies, work and life experiences. If RPL is granted, this will mean that you will not have to complete the study or assessments for a unit or units of competency.

How long does the course take?

You, the student, are completely in control of your own learning schedule. Learning online allows you the freedom to study at home, during your lunch break or from anywhere in the world.

Total nominal hours: 400 hrs | Full time load: 12hrs/wk | Full-time duration: approximately 12 months.

Program Structure

It is strongly recommended that you do not enrol in more than one or two units at any one time.

There are ten (10) units to be completed for this program:

4 Core units; plus
6 elective units (one of these elective units may be from a Certificate III or Diploma Level qualification)

Unit code	Unit title	Nominal Hours
Group A - Core Units Complete four (4) core units as listed below
BSBMGT401A	Show leadership in the workplace	50
BSBMGT402A	Implement operational plan	40
BSBOHS407A	Monitor a safe workplace	50
BSBWOR402A	Promote team effectiviness	50

Unit code	Unit title	Nominal Hours
Group B - Elective Units Complete six (6) elective units as listed below
BSBCUS401A	Coordinate implementation of customer service strategies	40
BSBRES401A	Analyse and present research information	40
BSBINN301A	Promote innovation in team environment	40
BSBWOR404A	Develop work priorities	40
BSBCUS402A	Address customer service needs	40
BSBMKG413A	Promote products and services	40

Cost

Cost is $225 per module or $1980 upfront payment for all 10 units.
Note: Government funding for this course is available to approved applicants. Please enquire with this office to determine your eligibility.